In case you’ve never had a web hosting account or you’ve changed companies and the new one uses an account administration tool that you haven’t seen so far, you may become bewildered about how to carry out a certain operation in your account or on your PC. That is the reason why, many hosting companies have created a knowledge base, which lists the most frequent inquiries and difficulties related to the particular platform they use, rather than adding only generic details. Such a knowledge base will help you find the needed information quickly and easily, so you won’t need to spend lots of time and energy on issues that might require something as elementary as clicking on a button or checking a check box. Thus, not only can you get stuff done, but you can also acquaint yourself with a lot of new and important facts, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you’ve bought your very first shared website hosting package through our company or have transferred your site over to us, you will become used to our services and our custom-created Hepsia Control Panel in no time thanks to the fact that we have compiled an extensive online knowledge base where you can find all the info that you’ll ever need – both general info with regard to the service as a whole and more specific info about the different functions that you can make use of and the issues that you can face. The articles are available in two places. The full article list can be accessed via the Help section of the Control Panel. You can find relevant articles about the different functions in every Control Panel section too. You can acquaint yourself with how to accomplish pretty much everything, from enabling an .htaccess file to managing a mailing list, and all the articles offer step-by-step instructions, so you will never get bewildered because of an unclear text. Naturally, if you stumble upon a more specific problem and you cannot find an adequate solution in our knowledge base, you can get in touch with our technical support team 24-7-365.